Bad Service

<p>I purchased a DSTV Explora decoder on the 9th of December, on the same day i went and made a booking on the Ellies website for installation. On the 15th of December I still had not recieved any response so i tried to contact the Ellies/Elsat Durban call centre, but my calls kept getting cut off. Eventually after numerous attempts i got through to them on the 23rd of December and made a booking. On the 30th of December i recieved an sms with a reference number and a contact number for NS Tronics. I tried calling NS Tronics on the 3rd of January but nobody answered, so i called back the next morning and got hold of the technician. I made a booking for Friday morning (6th January). On Friday morning at 8:25 i called the technician to found out if he was still coming and he said he would be there in the afternoon, but after waiting all day he did not show up. I tried contacting him numerous times after 4PM, but my calls were not answered. The following day (7th January) I contacted Ellies/Elsat Durban, but my calls kept getting cut off again so I called the Joburg call centre and they said they could not help me and put me through to the Durban call centre. I then spoke to a lady and told her i want a different installer because NS Tronics is very unprofessional and i did not want to deal with them, she took all my details and said she was going to contact NS Tronics to find out what was going on and would call me back. To this day (13th January) nobody has contacted me, so i tried contacting NS Tronics again, but my calls were not answered as usual. This is extremely bad service and is wasting my time and money. I have attached a screen shot of my call log from both my phones. </p>