CG
Caryn G

1 reviews | Active since May 2013

02 Apr 2015, 19:10

3.5mm to 3.5mm stereo cable is not 3.5mm. It falls

I purchased a 3.5mm Male to 3.5mm Male stereo cable from Pick n Pay on Sunday. I plugged it into my phone and the 3.5mm jack in my car and both connectors just fall straight out. They are definitely not 3.5mm as specified on the packaging. My phone doesn't even recognise that there is anything plugged into it. I logged a complaint via their website on Sunday and they still have not contacted me to resolve this issue.

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Replies (1)
Ellies/Elsat
Ellies/Elsat's reply07 Apr 2015, 11:21
Official
Hello Caryn8,

Ellies is a company that strives for customer satisfaction and we pride ourselves on this. We will contact you shortly to discuss your complaint and assist in finding the best possible solution.

Should there be anything I can assist with, please feel free to contact me

Kind Regards
Julius Botha
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