DE
Daleen E
1 reviews | Active since Aug 2022
06 Aug 2022, 19:17
Elizabeth Boots. Very disappointed.
I bought boots from Elizabeth Boots mainly because it ia advertised as having soft soles and comfortable on your feet. I have problems with my knees and a soft sole helps in not making my knees pain. I waited a long time and was frustrated that there is no phone nr, so only emails. My emails did get a reply, but no reel answers. I eventually did receive my boots but was very disappointed in the quality and there is no give in the soles. It is rock hard. Not at all what I thought I would get when I looked at the adverti*****t.
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Elizabeth Boots's replyOfficial
14 May 2023, 10:05 Hello Daleen,
I'm sorry to hear about your negative experience with our products. I would like to personally apologize for any disappointment or inconvenience caused.
We take customer feedback very seriously and would like to work with you to resolve this issue. We have received your message and would like to offer our assistance through our support email, ***. Please get in touch with us so we can discuss what can be done to address your concerns and improve your experience with our brand.
We understand that you are unhappy with our return policy, but we have to enforce certain guidelines to ensure the integrity of our products. However, we will do our best to find a solution that works for both parties.
Regarding the delivery time, we apologize for any inconvenience caused. We have been experiencing a high demand for our products, which has resulted in some delays. We would like to offer our apologies and a free gift as a token of our appreciation for your patience. Please let us know if you would like to receive this gift.
Once again, we apologize for the inconvenience caused and hope to hear from you soon.
I'm sorry to hear about your negative experience with our products. I would like to personally apologize for any disappointment or inconvenience caused.
We take customer feedback very seriously and would like to work with you to resolve this issue. We have received your message and would like to offer our assistance through our support email, ***. Please get in touch with us so we can discuss what can be done to address your concerns and improve your experience with our brand.
We understand that you are unhappy with our return policy, but we have to enforce certain guidelines to ensure the integrity of our products. However, we will do our best to find a solution that works for both parties.
Regarding the delivery time, we apologize for any inconvenience caused. We have been experiencing a high demand for our products, which has resulted in some delays. We would like to offer our apologies and a free gift as a token of our appreciation for your patience. Please let us know if you would like to receive this gift.
Once again, we apologize for the inconvenience caused and hope to hear from you soon.
Elizabeth Boots's reply14 May 2023, 10:05
Official
Hello Daleen,
I'm sorry to hear about your negative experience with our products. I would like to personally apologize for any disappointment or inconvenience caused.
We take customer feedback very seriously and would like to work with you to resolve this issue. We have received your message and would like to offer our assistance through our support email, ***. Please get in touch with us so we can discuss what can be done to address your concerns and improve your experience with our brand.
We understand that you are unhappy with our return policy, but we have to enforce certain guidelines to ensure the integrity of our products. However, we will do our best to find a solution that works for both parties.
Regarding the delivery time, we apologize for any inconvenience caused. We have been experiencing a high demand for our products, which has resulted in some delays. We would like to offer our apologies and a free gift as a token of our appreciation for your patience. Please let us know if you would like to receive this gift.
Once again, we apologize for the inconvenience caused and hope to hear from you soon.
I'm sorry to hear about your negative experience with our products. I would like to personally apologize for any disappointment or inconvenience caused.
We take customer feedback very seriously and would like to work with you to resolve this issue. We have received your message and would like to offer our assistance through our support email, ***. Please get in touch with us so we can discuss what can be done to address your concerns and improve your experience with our brand.
We understand that you are unhappy with our return policy, but we have to enforce certain guidelines to ensure the integrity of our products. However, we will do our best to find a solution that works for both parties.
Regarding the delivery time, we apologize for any inconvenience caused. We have been experiencing a high demand for our products, which has resulted in some delays. We would like to offer our apologies and a free gift as a token of our appreciation for your patience. Please let us know if you would like to receive this gift.
Once again, we apologize for the inconvenience caused and hope to hear from you soon.