RH
Ray H
1 reviews | Active since Feb 2012
24 Jun 2022, 07:37
Elizabeth boots ****
Elizabeth boots advertised orthopedics boots on Facebook. I ordered on 9th June and received email acknowledging my purchase and intent to send.
Since then the tracking number they gave me is listed as non existent and their support address they provided comes back as incorrect. I am also unable to comment on their FB ads where they continue to advertise these boots.
It's clearly a **** and I've lost over R500 as a result. Mad at myself for being 'taken' as I'm normally careful buying online! Be careful Ray
Helpful (0)
Replies (2)0
Replies (2)
Elizabeth Boots's replyOfficial
22 Aug 2022, 09:21Hello Ray,
I sincerely apologize for the inconvenience this has caused you.
If I may ask for your complete details including your order number so that we could check further your concerns.
I want to make sure that this issue will be resolved so I humbly ask for your email address to privately assist you there. Thank you for your feedback, and I hope to earn back your trust!
Sincerely,
Jennie, Elizabeth Boots Support
I sincerely apologize for the inconvenience this has caused you.
If I may ask for your complete details including your order number so that we could check further your concerns.
I want to make sure that this issue will be resolved so I humbly ask for your email address to privately assist you there. Thank you for your feedback, and I hope to earn back your trust!
Sincerely,
Jennie, Elizabeth Boots Support
Elizabeth Boots's reply22 Aug 2022, 09:21
Official
Hello Ray,
I sincerely apologize for the inconvenience this has caused you.
If I may ask for your complete details including your order number so that we could check further your concerns.
I want to make sure that this issue will be resolved so I humbly ask for your email address to privately assist you there. Thank you for your feedback, and I hope to earn back your trust!
Sincerely,
Jennie, Elizabeth Boots Support
I sincerely apologize for the inconvenience this has caused you.
If I may ask for your complete details including your order number so that we could check further your concerns.
I want to make sure that this issue will be resolved so I humbly ask for your email address to privately assist you there. Thank you for your feedback, and I hope to earn back your trust!
Sincerely,
Jennie, Elizabeth Boots Support
RH
Ray H's updateReviewer Update
22 Aug 2022, 09:34Hi Jennie.
I did eventually receive the boots late July, way after I put in my order. Despite my attempts up to then to get a response from Elizabeth boots as to what had happened about my order I received "no such email and other non responses. I would have expected feedback after my purchase which I never got until surprisingly the boots arrived. My wife is happily wearing them now but it was a stressful purchase and would not be in a hurry to use the platform again.
I am thankful though, that your company EVENTUALLY responded to this Hello Peter review. Have a good day further.
I did eventually receive the boots late July, way after I put in my order. Despite my attempts up to then to get a response from Elizabeth boots as to what had happened about my order I received "no such email and other non responses. I would have expected feedback after my purchase which I never got until surprisingly the boots arrived. My wife is happily wearing them now but it was a stressful purchase and would not be in a hurry to use the platform again.
I am thankful though, that your company EVENTUALLY responded to this Hello Peter review. Have a good day further.
RH
Ray H's update22 Aug 2022, 09:34
Reviewer Update
Hi Jennie.
I did eventually receive the boots late July, way after I put in my order. Despite my attempts up to then to get a response from Elizabeth boots as to what had happened about my order I received "no such email and other non responses. I would have expected feedback after my purchase which I never got until surprisingly the boots arrived. My wife is happily wearing them now but it was a stressful purchase and would not be in a hurry to use the platform again.
I am thankful though, that your company EVENTUALLY responded to this Hello Peter review. Have a good day further.
I did eventually receive the boots late July, way after I put in my order. Despite my attempts up to then to get a response from Elizabeth boots as to what had happened about my order I received "no such email and other non responses. I would have expected feedback after my purchase which I never got until surprisingly the boots arrived. My wife is happily wearing them now but it was a stressful purchase and would not be in a hurry to use the platform again.
I am thankful though, that your company EVENTUALLY responded to this Hello Peter review. Have a good day further.