VC
Valerie C
1 reviews | Active since Oct 2017
11 Aug 2022, 18:49
Elizabeth Boots from China
Put in an order to elizabeth boots for their orthopedic boots..when they arrived the right foot boot has flaws in it. There are no other means of contacting elizabeth boots just an email address. Turns out thT because the boots I ordered were sale items ..as is with all their footwear...on sale ..is that for the sole purpose of not having to face returns..so now I sit with boots I cannot wear because the flaw in the making up of the boot squashes my foot.. I think I might have got a pair of Chinese reject boots. What now
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Elizabeth Boots's replyOfficial
14 May 2023, 10:06 Hello Valerie,
I'm sorry to hear about your negative experience with our products. I would like to personally apologize for any disappointment or inconvenience caused.
We take customer feedback very seriously and would like to work with you to resolve this issue. We have received your message and would like to offer our assistance through our support email, ***. Please get in touch with us so we can discuss what can be done to address your concerns and improve your experience with our brand.
We understand that you are unhappy with our return policy, but we have to enforce certain guidelines to ensure the integrity of our products. However, we will do our best to find a solution that works for both parties.
Regarding the delivery time, we apologize for any inconvenience caused. We have been experiencing a high demand for our products, which has resulted in some delays. We would like to offer our apologies and a free gift as a token of our appreciation for your patience. Please let us know if you would like to receive this gift.
Once again, we apologize for the inconvenience caused and hope to hear from you soon.
I'm sorry to hear about your negative experience with our products. I would like to personally apologize for any disappointment or inconvenience caused.
We take customer feedback very seriously and would like to work with you to resolve this issue. We have received your message and would like to offer our assistance through our support email, ***. Please get in touch with us so we can discuss what can be done to address your concerns and improve your experience with our brand.
We understand that you are unhappy with our return policy, but we have to enforce certain guidelines to ensure the integrity of our products. However, we will do our best to find a solution that works for both parties.
Regarding the delivery time, we apologize for any inconvenience caused. We have been experiencing a high demand for our products, which has resulted in some delays. We would like to offer our apologies and a free gift as a token of our appreciation for your patience. Please let us know if you would like to receive this gift.
Once again, we apologize for the inconvenience caused and hope to hear from you soon.
Elizabeth Boots's reply14 May 2023, 10:06
Official
Hello Valerie,
I'm sorry to hear about your negative experience with our products. I would like to personally apologize for any disappointment or inconvenience caused.
We take customer feedback very seriously and would like to work with you to resolve this issue. We have received your message and would like to offer our assistance through our support email, ***. Please get in touch with us so we can discuss what can be done to address your concerns and improve your experience with our brand.
We understand that you are unhappy with our return policy, but we have to enforce certain guidelines to ensure the integrity of our products. However, we will do our best to find a solution that works for both parties.
Regarding the delivery time, we apologize for any inconvenience caused. We have been experiencing a high demand for our products, which has resulted in some delays. We would like to offer our apologies and a free gift as a token of our appreciation for your patience. Please let us know if you would like to receive this gift.
Once again, we apologize for the inconvenience caused and hope to hear from you soon.
I'm sorry to hear about your negative experience with our products. I would like to personally apologize for any disappointment or inconvenience caused.
We take customer feedback very seriously and would like to work with you to resolve this issue. We have received your message and would like to offer our assistance through our support email, ***. Please get in touch with us so we can discuss what can be done to address your concerns and improve your experience with our brand.
We understand that you are unhappy with our return policy, but we have to enforce certain guidelines to ensure the integrity of our products. However, we will do our best to find a solution that works for both parties.
Regarding the delivery time, we apologize for any inconvenience caused. We have been experiencing a high demand for our products, which has resulted in some delays. We would like to offer our apologies and a free gift as a token of our appreciation for your patience. Please let us know if you would like to receive this gift.
Once again, we apologize for the inconvenience caused and hope to hear from you soon.