GM
Gwen M

1 reviews | Active since Jul 2013

17 Aug 2022, 10:05

DO NOT BUY FROM THESE ********!!!! YOU'VE BEEN WARNED!

AVOID AVOID AVOID AVOID I too unfortunately have fallen into this trap. Saw the Elizabeth Boots ad on Facebook, ordered two pairs of 'Orthopedic' shoes. Just received my order and WHAT A LOAD OF JUNK! These are the cheapest, nastiest shoes I have ever laid eyes on. They don't look like the shoes I ordered AT ALL and there is ABSOLUTELY NO Orthopedic support.

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Replies (1)
Elizabeth Boots
Elizabeth Boots's reply14 May 2023, 10:06
Official
 Hello,

I'm sorry to hear about your negative experience with our products. I would like to personally apologize for any disappointment or inconvenience caused.

We take customer feedback very seriously and would like to work with you to resolve this issue. We have received your message and would like to offer our assistance through our support email, ***. Please get in touch with us so we can discuss what can be done to address your concerns and improve your experience with our brand.

We understand that you are unhappy with our return policy, but we have to enforce certain guidelines to ensure the integrity of our products. However, we will do our best to find a solution that works for both parties.

Regarding the delivery time, we apologize for any inconvenience caused. We have been experiencing a high demand for our products, which has resulted in some delays. We would like to offer our apologies and a free gift as a token of our appreciation for your patience. Please let us know if you would like to receive this gift.

Once again, we apologize for the inconvenience caused and hope to hear from you soon.