1 reviews | Active since Nov 2018
Horrible staff at Elizabeth Arden Counter at Edgar's Mall of Africa
Myself and a friend had purchased numerous types of foundation which was either not the right color or not suitable for oily skin. We then went to Edgar's Elizabeth Arden counter at Mall of Africa and was helped by a very unfriendly lady who made us feel like she didn't need to assist us. I personally felt as though we were interrupting her time. A job in retail requires one to be people orientated however this lady gets a 0 out of 10 in this regard. To top it off it was evident that she was discriminatory towards certain types of people and this was evident in her behavior. I will never purchase anything from Elizabeth Arden based on the service received from this lady. Picture of the lady available on request.
We are terribly sorry to hear about your negative experience at our counter, and would like to assure you that we take this type of feedback very seriously. We would be appreciative if you could contact us through our consumer department in order to ascertain the details of the person who you dealt with and investigate this further internally. Would you please be so kind as to email your details and that of this incident to ***
We are terribly sorry to hear about your negative experience at our counter, and would like to assure you that we take this type of feedback very seriously. We would be appreciative if you could contact us through our consumer department in order to ascertain the details of the person who you dealt with and investigate this further internally. Would you please be so kind as to email your details and that of this incident to ***
