mP
mmabatho P

1 reviews | Active since Sept 2015

22 Nov 2015, 06:17

awful service

Thursday 19 November I went to edgars at forest hill mall, I wanted assistance with my dry skin which was flaking. When I asked the lady for recommendations, she asked me if I really wanted Elizabeth Arden products? She referee me to Lancome' products..I asked my self if you guys have merged. I have been using your products since 2012 and I felt very insulted when I was asked such a dumb question I mean I go to the stores knowing exactly want!! <br>

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Replies (1)
Elizabeth Arden
Elizabeth Arden's reply06 Feb 2017, 10:25
Official

Good day, we have recently established a business presence on Hello Peter and would like to apologise for the poor service you received from our counter in November 2015. We would like to offer you some complimentary spa services and a skincare consultation at a counter closest to you in order to introduce you to your newest innovations. Please get in touch via *** so that we can arrange this for you.