Poor, user-unfriendly dating site

This dating site presumes after a few questions to know who they can match one with. they do not let a user browse and find their own matches. after six days I asked for a refund on my subscription and they refused due to me sending a message! I rep**** that it was *****ing and I will report them so then only did they agree to a partial refund! they think people are attracted to another person physiologically - which is untrue..