1 reviews | Active since Feb 2011
Rude - ******ing customers
<p>Elite electrical and plumbing 247 responded to my call to come and fix a stove that is not working. They came out and diagnosed the fault to be a switch. They then presented the invoice of R2800 to repair a switch?! Finally, they agreed to a reasonable amount of R1500.</p> <p> </p> <p>However, when it was time to use the stove it did not work and another switch was so tight that one could not turn it. They wanted to ****** another switch where clearly, they were the ones who damaged it and the oven was still not working.</p> <p> </p> <p>To try and resolve this issue I called Dirk ********** 593 but he told me to fix it myself?! *** has this clown heard of the CPA and customer service or did his grade 9 schooling not cover this?</p> <p>Avoid using this supplier! </p> <p> </p> <p>http://elite-electrical247.co.za/</p>
I'm very surprised! While the discussion with the service provider from Elite Electrical 247 over the phone went very poor, I must admit Hello Peter seemed to have made the difference.
While I still will not advocate this companies services, I will concede that they have some decency. The technician did refund the money in full much to my surprise.
However, my intention from the start was that my stove be fixed and I treated with reasonable respect. It was never my intention to slate the company. After all I called them to assist me in resolving my problem.
This whole scene could have been avoided if the supplier would have simply said they cannot fix it, or it is uneconomical to fix, or the most desirable outcome would have been the unit was fixed for a reasonable cost.
None the less as the supplier has made amends, I do commend them for that.
I'm very surprised! While the discussion with the service provider from Elite Electrical 247 over the phone went very poor, I must admit Hello Peter seemed to have made the difference.
While I still will not advocate this companies services, I will concede that they have some decency. The technician did refund the money in full much to my surprise.
However, my intention from the start was that my stove be fixed and I treated with reasonable respect. It was never my intention to slate the company. After all I called them to assist me in resolving my problem.
This whole scene could have been avoided if the supplier would have simply said they cannot fix it, or it is uneconomical to fix, or the most desirable outcome would have been the unit was fixed for a reasonable cost.
None the less as the supplier has made amends, I do commend them for that.