Dishonest company

I have registered for three months, want to cancell and cannot get my profile off there site. No I need a password to cancell. They send me a link for new password, but the link just take me back to my profile. Then they promise a form to fill it to cancell still not happening. This is the biggest ******* company ever. Dont even take your preference in consideration to send matches and as soon as the have you and your money you cannot get rid of them