Eleven Past BAD EXPERIENCE!!!

THE WORST SHOPPING EXPERIENCE EVER. ORDERED CHAIRS FOR MY VACATION HOME ON 14 DECEMBER 2023. ON ORDER “RECEIPT” I was TOLD DELIVERY WOULD BE WITHIN 5 - 12 DAYS, WHICH IS WHY I ORDERED THEM, AS I WAS GOING TO MY VACATION HOME ON 31 DECEMBER. CHAIRS DIDN’t ARRIVE BY THE TIME I LEFT MY VACATION HOME on 8 January, AND THERE WAS NO WAY OF CONTACTING THEM AS THEY ONLY OPENED ON 8 JANUARY. I SPENT MY VACATION WITHOUT THE CHAIRS and as it was a new home, I didn’t have a replacement for them and was caused a lot of discomfort. I cancelled my order on 9 January and requested an immediate refund and provided them with my banking details. They ignored my request and made a refund via Payfast to the card which was used for the purchase. That card has earlier been blocked as it has been “cloned” with the implication I again have to wait for my refund. Bottom line, no chairs and no refund. Avoid this company at all cost, real bad service!!!