DR
Dun R
1 reviews | Active since Nov 2020
09 Jul 2024, 10:45
Dubious. Questionable. Stay away.
DO NOT ORDER from this company. Unreliable, the worst customer service with absolutely no desire to communicate. Made a purchase on 22 June, to date - no delivery. The nameless person who answers their emails are full of excuses and has no backbone. Terms state 5-12 days for delivery - all BS. "At elevenpast, we believe that open communication and excellent customer service are essential to providing you with the best shopping experience." - all BS.
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Replies (3)0
Replies (3)
elevenpast's replyOfficial
09 Jul 2024, 11:43Dear Dun R
Our humblest apologies. Please provide your order number or name to enable us to look into this and sort you out right away.
Our humblest apologies. Please provide your order number or name to enable us to look into this and sort you out right away.
elevenpast's reply09 Jul 2024, 11:43
Official
Dear Dun R
Our humblest apologies. Please provide your order number or name to enable us to look into this and sort you out right away.
Our humblest apologies. Please provide your order number or name to enable us to look into this and sort you out right away.
DR
Dun R's updateReviewer Update
09 Jul 2024, 11:56Your humblest apology means nothing. I'm doing no such thing, for a change - YOU put in the work. You have it all on email. I've requested a full refund.
DR
Dun R's update09 Jul 2024, 11:56
Reviewer Update
Your humblest apology means nothing. I'm doing no such thing, for a change - YOU put in the work. You have it all on email. I've requested a full refund.
elevenpast's replyOfficial
09 Jul 2024, 12:20Dear Dun, as per our telecoms, I can confirm that your full refund has been processed. Please check your email inbox for confirmation. Have a wonderful day further.
elevenpast's reply09 Jul 2024, 12:20
Official
Dear Dun, as per our telecoms, I can confirm that your full refund has been processed. Please check your email inbox for confirmation. Have a wonderful day further.