AC
Anele C
1 reviews | Active since May 2019
11 Nov 2020, 16:04
But customer service
Bought a table which had a visible hole . Nothing was said on the website or before I ordered my table. This hole is visible and it’s ruining the whole vibe of my living area. I have called the company several time but my calls and emails are being ignored
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elevenpast's replyOfficial
04 Jan 2021, 15:05Hi Anele. As explained by Kiara, the small hole is part of the production process. The hole should be no bigger than a pin head. When placed correctly lined up with the frame, it is hardly visible. Should you still be unhappy with the product, we will arrange a full refund for you.
elevenpast's reply04 Jan 2021, 15:05
Official
Hi Anele. As explained by Kiara, the small hole is part of the production process. The hole should be no bigger than a pin head. When placed correctly lined up with the frame, it is hardly visible. Should you still be unhappy with the product, we will arrange a full refund for you.