I am frustrated and disappointed by the appalling level of service I am receiving from Elegant S...

I am frustrated and disappointed by the appalling level of service I am receiving from Elegant Square Panelbeaters. My vehicle has been with them since 22 August 2026. The WhatsApp messages sent by Elegant Square are contradicting and unreliable. One update claims the vehicle is at a certain stage, and the next contradicts it entirely. The lady responsible for car updates is unhelpful and difficult to get her on the phone. The last time I spoke to them, I was promised that my car would be ready on 12/11/2026. That date has come and gone, and now they cannot even tell me when my vehicle will actually be finished. Meanwhile, this ongoing delay is costing me. Every month, I am forced to hire a car while still paying my full monthly car instalment and insurance premiums for a vehicle I cannot even drive. I don't know why Iwyze is using them. I demand an explanation for this unacceptable delay.