JL
Janice L

1 reviews | Active since Nov 2020

11 Nov 2020, 09:53

Do you understand Customer Service and Quality?

Follow through and updating customer with regards to progress on roofing orders and installation does not exist. Installer teams have a shocking attitude and in areas workmanship is shoddy. Generally communication and customer service REALLY requires a SERIOUS turnaround. If you can find a solution else where, do so. Very disappointed.

0
Replies (1)
Elegant Roofing
Elegant Roofing's reply11 Nov 2020, 10:25
Official
Hi Janice,

We are sorry to hear that our service was unsatisfactory to you. Please give me a call on our office number to discuss your issues as we always try to keep our customers happy. We unfortunately do not have a Janice on our system so it is not possible for me to get you contact info...