1 reviews | Active since Jul 2011
drain surgeon damages property and i have to pay
This company came to fix lights and chipped away at my brand new quartz carpet without my consent. This issue has been going on for months now and they refuse to pay for the damages. They keep harping on about the fact that they didnt do the original work. THEY DID!! But anyway they refuse to pay for the damages they caused. Told me to hire a lawyer to get the money from them.<br> When I told them I would be taking this to social media they said they would make my company's name which is HEADQUARTERS GROUP come across as a company not to do business with. <br> Anyway long story short, I would never use or recommend this company. Good luck trying to make my company look like a company not to do business with. I have not seen one complaint on Hello Peter about my company. Drain surgeon on the other hand... you must be proud!!<br> By the way, their staff also asked me if I had any other work for them to do privately. <div><br></div><div><em>(Supplier name changed from Drain Surgeon to Electro Surgeon by Hellopeter.com)</em></div>
Hi Warren Gregg (Santafe Beach House Blouberg),
We never did the initial installation of your lights, to date you have not managed to show us any proof of us doing that work, an invoice etc. We however did inform you that the electrician which did failed to earth it. Your quartz carpet supplier then also incorrectly installed the flooring with respect to the lighting. You were then told only the way to get these lights to work is to chop everything thing up and start again.
This is where we come in, our electrician tried to repair the lights by chipping a tiny hole the size of a 10 cent coin to gain entrance, how else could one have done it. We then hear nothing for three months.
We then get an email stating legal action unless we replace the entire 55m2 at a cost of approximately R 75 000. Apparently a repair could not be done (the supplier later told us it would have been a 15 min job).
Warren Gregg (Headquarters Group) effectively tried to make us his scapegoat to get his blotched initial installation re done (just put it through insurance).
I truly caution all potential suppliers to Warren Gregg and yes, according to our records you are a bad payer.
Hi Warren Gregg (Santafe Beach House Blouberg),
We never did the initial installation of your lights, to date you have not managed to show us any proof of us doing that work, an invoice etc. We however did inform you that the electrician which did failed to earth it. Your quartz carpet supplier then also incorrectly installed the flooring with respect to the lighting. You were then told only the way to get these lights to work is to chop everything thing up and start again.
This is where we come in, our electrician tried to repair the lights by chipping a tiny hole the size of a 10 cent coin to gain entrance, how else could one have done it. We then hear nothing for three months.
We then get an email stating legal action unless we replace the entire 55m2 at a cost of approximately R 75 000. Apparently a repair could not be done (the supplier later told us it would have been a 15 min job).
Warren Gregg (Headquarters Group) effectively tried to make us his scapegoat to get his blotched initial installation re done (just put it through insurance).
I truly caution all potential suppliers to Warren Gregg and yes, according to our records you are a bad payer.