Incorrect blilling

last month i paid R5229.00 for my water and electricity bill, which was a Pre-Termination Notice stuck on my wall, where everyone could see, instead of knocking and giving it my husband. The amount is too high but i paid it to avoid my lights being disconnected. This payment was for July.<br> <br> For August 2015 i receive an amount of R7193.00, which nearly gave me a heart attack as myself and my daughter are the only ones working. my husband noticed that for July they charged us for 87 days, 2015/04/25 to 2015/07/20 and for the August account , they charged us for 96 days 2015/05/01 to 2015/08/04, so we are paying twice for may, june, july. My husband went to Eureka House in Rosettenville and they refuse to sort it out, we have to pay the R7193,00 and then only will they reverse it. I cannot afford this and its their mistake, why should i pay for an account thats incorrect. this started after they installed a Smart Meter.<br> <br> Cn anyone please assist me with this account. we ask to speak to the Manager but no one helps us. I have app**** for a Pre-Paid since November and still waiting. I have been six times to Braamfontein, went to Booysens looking for Mr Enzo whos incharge of Pre-Paid