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I have experienced the same problem in that they are onsite for about 15 minutes, diagnose the problem saying that its the Earth Switch, replaces that and switches without giving me a quote and charges R 4200 and then changes it to R 3900. I am still awaiting the Salvage for Insurance claiming purposes of which he has still not delivered after \promising"he will drop it off each and every day of phoning him. I seriously am very suspicious of them and would definitely suggest that you don't use them. I am wondering how we can taking them off the market. Just not sure how......"""