Impatient electrician swears at customer

I want to install ceiling fans in my house, so I found this company on the internet with a homepage that screams of great customer service and with the motto - we stand by our name.<br> <br> [URL Removed]<br> <br> But the Pretoria web site (link above) with this cell number - ***, does not do their values justice. He was extremely rude, impatient and when i asked him to be polite he said - You will do me a 'moerse' favor if you go find someone else. <br> <br> Now how is that for good customer satisfaction?<br> <br>