Unfairly Discrediting my Credit Profile

On March 3, 2015 I responded to a call from Sagree Hoosen ***) who was informing me that my account with Electric Express/Giddy's Furniture has been handed over to them as Blake Collections. I then followed up with an email to her on the very same day, confirming that I have never had an account with Electric Express. I further informed her that someone was **********ly using my ID number, and I then forwarded her proof of the case number that had been provided by Jet Stores in this regard. <br> <br> Sagree then responded, via email on the same day (March 3rd, 2015), assuring me that she has informed the JD Head Office, which I assumed was the holding company of Electric Express.<br> <br> However, today I have just realised from a Credit Report that I received from Credit-Health that I actually have an overdue account with a bad debt balance of R8 246.<br> <br> I know nothing about this account. And this unfair treatment could negatively affect my future job opportunities, etc.