AS
Annalize S
1 reviews | Active since Nov 2014
04 Nov 2020, 14:22
Bad service
I took my LG washing machine for repairs. It was a direct drive motor that has burned and got a 10 year warranty. They tell me and LG is was just a assembly part that was broken. Took 2 weeks for a quote and asked R200. As R150 if you do not accept the quote.
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Electracorp's replyOfficial
04 Nov 2020, 15:51Good day Annalize, It is the Stator/Rotor assembly that is faulty, which is the motor.Our assessment fees and quote rejection fees are as per company policies. As per our conversation , we will order the part under warranty and come out to fit it at a convenient time for you, Once POP is received.
Electracorp's reply04 Nov 2020, 15:51
Official
Good day Annalize, It is the Stator/Rotor assembly that is faulty, which is the motor.Our assessment fees and quote rejection fees are as per company policies. As per our conversation , we will order the part under warranty and come out to fit it at a convenient time for you, Once POP is received.