worst traviling agency

i would like to make a point to this company eldocoaches which is currently been not held responsible for any folts on behalf of the people tbats scared to speak out im hear looking for answers as kids are going back to school the fees are been ridiculous hiked up the bus that currently in use is stuck in montrous for over 4 hours school kids stuck in the bus and no one at eldo coacher has answered or followed up on any calls so please can ull call out this company and make them see they are not reliable and should not be used or decomishened or investigated see they facbook feed alot of negative feed i dnt think this company is taking the safety precautions to look after their passenger