WORST SERVICE EVER

ELDO COACHES IS THE WORST BUS TO USE, ON THE 18TH OF SEPTEMBER I HAD A TICKET BOOKED FROM JOHANNESBURG PARK STATION TO EAST LONDON, I GOT TO THE PARK STATION EXACTLY AN HOUR BEFORE MY DEPARTURE TIME. I SAT THERE WAITING FOR MY BUS THAT WAS SCHEDULED TO LEAVE AT 18:15pm , I NOTICED THAT IT WAS ALREADY 18;20 AND THE BUS STILL HAS NOT ARRIVED AND THE STAFF THERE HAS NOT CALLED OUT PASSENGERS TO COME FOR THE BUS AND HAS NOT CHANGED ANYTHING ON THE BOARDING BOARD. I APPROACHED A LADY (SHE HAS A HUGE MOLE ON HER FACE) TO FIND OUT WHERE THE BUS WAS, THE TIME NOW WAS 18;30. SHE TOLD ME THAT THE BUS LEFT A WHILE AGO, IN A VERY BAD ATTITUDE. SHE IMP**** THAT I WAS STUPID FOR ONLY GOING TO ASK HER 15 MINUTES LATER. I WENT TO THE OFFICES AT PARK STATION TO FIND OUT IF I CAN PAY MORE MONEY TO GET THE NEXT BUS, THEY TOLD ME NO I MUST BOOK FOR THE NEXT DAY AND PAY FULL AMOUNT. I PHONED THEIR CALL CENTER TO SEEK MORE ASSISTANCE AND I SPOKE TO A RUDE SUPERVISOR NAMED SELESTE , SHE TOLD ME THAT THE BUS LEFT THE STATION AT 19:00 SO WHERE WAS I. THE LEVEL OF UNPROFESSIONALISM ON THESE PEOPLE, THEY HAVE NO REGARD FOR CLIENTS AT ALL. ALL THESE PEOPLE LACK PROPER TRAINING, THERE ARE NO COMMUNICATION S****S WHATSOEVER . I AM SUPER ANGRY AND I WILL NEVER USE ELDO COACHES EVER AGAIN. MY NAME IS MASIBULELE NDUNA AND I HAVE BEEN A LOYAL CLIENT TO THIS BUS BUT I AM DONE.