SM
Shaleen M

1 reviews | Active since May 2018

05 May 2018, 04:28

THE WORST NIGHTMARE EVER

I WILL NEVA EVER USE THIS **** OF A SERVICE TILL JESUS COMES.THE BUS B590 FROM JOZI TO CAPETOWN ON 4 APRIL 2018 WAS A NIGHTMARE. WE PLEADED WITH THE DRIVERS TO SWITCH OFF THE AIR-CONDITIONING. WE WERE FREEZING TO DEATH THE WHOLE JOURNEY.THOSE MOTHER****ERS OF DRIVERS ARE EVIL.PLEASE PEOPLE DONT USE THIS BUS.I WOYLD PREFER INTERCAPE.

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Replies (1)
Eldo Coaches
Eldo Coaches's reply08 May 2018, 13:42
Official

Thank you for notifying us of your complaint. We strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it’s important for us to know.

We’re sorry that you received service that prompted you to contact us with a complaint, and we regret any inconvenience or frustration that your experience has caused you. To ensure that our staff conducts itself in a manner that reflects the high regard that we have for our customers, we’ve notified the proper department of your complaint.

Your patronage is important to us, and we hope that you’ll continue to give us opportunities to serve you.

Thank you again for bringing these matters to our attention.

We will shortly revert to you with an outcome to your complaint.