The worst by far

Their unresponsive attitude takes the cake. 2 times I used their coaches to Durban and in all instances the buses were not mechanically fit for the road which resulted in some passengers having to organize extra transport to finish their trips. The soft arrogance of their staff in Durban and emails that do not get answered places them in a category of their own in terms of the worst business practices. I reported a case in December and have visited their offices 5 times given numbers to call which starts you at number 9 when you reach 1 UT takes you back to number 9 without talking to anyone. I have been given "functional email addresses" to their management team and have sent over a dozen emails with no response to date. They are the worst I wonder what they are still doing on the roads.