YT
Yanelisa T

1 reviews | Active since Feb 2016

15 Dec 2017, 22:26

THE WORST BUS EVER

ur buses r the worst how could u guys forget ur water cap cover now we stuck here in the middle of no where cz ur bus over heated hayi guys don't take us for fools...if this is the kind of service u provide for ur people than I am surely not ur target market... we r even dehydrated here nd I guess u wudnt care less

0
Replies (1)
Eldo Coaches
Eldo Coaches's reply18 Jan 2018, 15:28
Official

Thank you for notifying us of your complaint. We strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it’s important for us to know.

We’re sorry that you received service that prompted you to contact us with a complaint, and we regret any inconvenience or frustration that your experience has caused you. To ensure that our staff conducts itself in a manner that reflects the high regard that we have for our customers, we’ve notified the proper department of your complaint.

Your patronage is important to us, and we hope that you’ll continue to give us opportunities to serve you.

Thank you again for bringing this matter to our attention.

We will shortly revert to you with an outcome to your complaint

Best regards,