The most disgusting service we have ever had false advertising

We booked with Eldo to Cape Town 4 months ago leaving on the 14th December when we did our booking we were told that the buses are luxury buses with TV Cell phone charges toilets the bus going to Cape Town was semi Luxury no TV no charges no toilets bus drivers do not sleep then take over from each other and are all over the road due to tiredness we were told Eldo does not have enough buses so they hire buses. On returning from Cape Town on the 17th December 2017 we were allocated a ELJOSA Travel and Tours bus well we have never been so disgusted the only good thing was the two drivers Leroy and Bennie who changed constantly and slept when not driving the bus was a bus that transports children and people on day trips not what we paid for no space toilet was not working so we had to stop more than what they normally stop I have sent a complaint to Eldo Coaches so will wait to hear if they respond back. There whole advertising is false yes we did see luxury buses at Cape Town and Park Station not sure where they were going to but both our buses were terrible