AG
Anaty G

1 reviews | Active since Feb 2018

16 Feb 2018, 22:08

The 17:15 bus from Cpt to El via QTN the driver is so rude and the is no hostess we just stop and no one is giving us any information about what's going happen now that the bus has stopped

It's so so bad and as a first time in this bus I didn't expect this....am very furious

0
Replies (1)
Eldo Coaches
Eldo Coaches's reply17 Feb 2018, 12:15
Official

Thank you for notifying us of your complaint. We strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it’s important for us to know.

We’re sorry that you received service that prompted you to contact us with a complaint, and we regret any inconvenience or frustration that your experience has caused you. To ensure that our staff conducts itself in a manner that reflects the high regard that we have for our customers, we’ve notified the proper department of your complaint.

Your patronage is important to us, and we hope that you’ll continue to give us opportunities to serve you.

Thank you again for bringing these matters to our attention.

We will shortly revert to you with an outcome to your complaint.