Terrible service by Eldo Coaches

Eldo coaches is the worst ever and long distance coaches to travel with. It was my first time traveling with them thinking that they would be a good fit for me. On the day of my travel I I was told to be there at 12h30 before departure at 13h00 . I was there by 12H00. I waited and waited for hours with no bus. Then at5h00 a bus came and it was already half full and I was stranded again having to wait for another bus which was in a terrible condition. The ride from Johannesburg to Cape Town was terrible The bus was overheating and we had to stop every now and then. I was supposed to be at my designated place by 07h00 hours the next day but only arrived at 16h30 the next day. I would not recommend Eldo coaches to my family or friends or even strangers for that matter. The do not deserve that five star rating. No one of the staff came to apologize or inform us of what's happening we had to keep on going to the ticket office and get told we just ha e to wait the bus is on its way.