STILL NO RESPONSE AND QUERY STILL NOT RESOLVED!!!

AGAIN, MY QUERY WAS MESSED UP AND STILL NO RESPONSE . THE CALL CENTRE MIGHT AS WELL BE CLOSED DOWN THEY HAVE NO CUSTOMER SERVICE S****S UNABLE TO PERFORM THEIR DUTIES AND TO TOP IT OFF YOU HAVE MANAGEMENT MAKING EXCUSES FOR THEIR AGENTS MESS UP AND IT BECOMES THE CUSTOMERS PROBLEM. I HAVE NEVER EVER SEEN OR HEARD OF SUCH NONSENSE IN MY LIFE