Poor service

On the 1st of November 2020 I purchased 3 tickets (Ticket number ABKDZZ01/02/03) at R325 each, for what I thought would be a luxury travel from Durban beach front to Johannesburg.

I paid R325x3 thinking I will get the best service; however I received the worst service ever. I paid for the luxury which you say you provide but instead I got a putco bus from Durban to Johannesburg.

The toilet was stinking of urine, worse it was in the middle of the bus it’s like I was seated in a shebeen , the bus was so cold I got sick that week, no comfort whatsoever, the seat it was like I was seating on top of blank. The bus arrived late on the 2nd. I was disgusted with the service I received. It was not worth the money I paid for.

I will never use Eldo ever and I will not recommend it to anyone else for that matter.