PATHETIC AND DISGUSTED. ELDO IS TOO POOR TO PRIORITIZE CUSTOMER SERVICE

****test Services Ever!!! I am sorry this is just beyond pathetic. I had my family come through on Friday. There stupid driver smashed something at the garage in Richard's Bay. Delayed my parents bus by 4:30 hours. This is has been a darn nightmare. They are elderly... received a stupid SMS before their departure time at to say they will be late .... departure was at 2:30. They only picked up at almost 20:00 PM at night... absolutely bull****!!! With no communication on what the hell is going on. I have attempted to contact them over 20 tome ( I have proof of that work no help from anyone anyone dropped calls) this Company needs to close the f#&k down!!! No care in the damn world. Pathetic service. This is so shameful they should've shut down instead of Greyhound. Grey was still better. I wonder what the CEO thinks if himself. Getting a fat salary from everyone everyone money yet delivering F*%k all service.

I then had to had to be inconvenient at that time to realize the time to arrive will be passed curfew. I am pregnant and expecting my first child which I will hold Eldo Couches responsible for my medical bills for what I had to go through that day. You don't like that we will discuss in court. I went to 2 Police Stations to get an affidavit to ensure i can pick my parents up passed curfew i was declined. I have proof of everything. My tracker will show.... Eldo Couches is in big trouble. How can you not realize you passenger's are being dropped off passed curfew and not provide a permit for people that need to pick them up and for themselves. Leave alone the fact that my parents were dropped off on the side of thd road jnstead of in the Garage. You're all are a bunch of *****s. Qhat you are doing to passengers will come back to you...or trust me you're kids are going to pay for this **** you do toothed peoples family members. No care in the world. And ofcourse ***** drivers that smash into a garage roof...can this get any worse.

This Morning my parents needs to leave back. And departure is at 8:55. I made a all to find out how far is the bus from departure point... once again to our disgusting sad disappointment "the person you're calling cannot take our call, please leave a message" I Cannot explain how unsafe and dangerous it is to take Eldo Couches. It's elderly people that take this bus... they stand at departure spots which are not always safe and don't have places to the loo or even eat. Eldo Couches NEED TO GO. WAYNAND JANSE VAN NIEUWENHUIZEN. What do you have to say. Where Is your face... you're so pathetic ********* and definitely the most unprofessional business to be operating in this manner. I will be laying a formal complaint with the Ombudsman. I will also be going in the Media as soon as I get the time this week.

I am shocked 😲 with the Service..infact no service what so ever. You have a bunch of *********** people that never take your calls.. or answer the call and hang up. You have contracts with garages that quiet don't give a **** about the passenger waiting.

WAYNAND JANSE VAN NIEUWENHUIZEN...Mr CEO surley doesn't deserve this position nor the salary. Should this have been your elderly parents what would you have done how would you have reacted. I will get your answer when Cart Blanche approaches you withal my call attempt. With all my hung up calls. Withal the recorded calls I've made.

Everyone is not happy in this company or they just don't get paid enough to prioritize customer services.