EvdW
Estelle van der Westhuizen

1 reviews | Active since Aug 2018

31 Aug 2018, 05:06

NEEEEEEEE vir Eldo Coaches!!!

Hulle verdien GEEEEEEN ster nie!!! SLEG SLEG SLEG diens!!! My dogter reis van Bloemfontein tot Bellville, ons huur iemand om haar 3.40 in die oggend by Parc du Cap op te tel. Die bus SIEN nie eers vir Bellville nie!!!! Dis nou presies 5uur en my kind staan op die Kaapstad se bushawe!!!!!!! Hoe gaan ek myself ooit vergewe dat ek my dogter op so n onbetroubare bus kon laat klim!!!!!! Eldo coaches NOOOOOOOOOIT weer nie!!!! Julle stink windop!

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Replies (1)
Eldo Coaches
Eldo Coaches's reply31 Aug 2018, 09:59
Official

Official business reply:
Thank you for notifying us of your complaint. We strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it’s important for us to know.

We’re sorry that you received service that prompted you to contact us with a complaint, and we regret any inconvenience or frustration that your experience has caused you. To ensure that our staff conducts itself in a manner that reflects the high regard that we have for our customers, we’ve notified the proper department of your complaint.

Your patronage is important to us, and we hope that you’ll continue to give us opportunities to serve you.

Thank you again for bringing these matters to our attention.

We will shortly revert to you with an outcome to your complain.