1 reviews | Active since Sept 2016

07 Oct 2017, 21:05

MONEY BAC****!!

I booked tickets online only to be told that the transaction was cancelled..was stuck at park station whole night. What a nightmare it's not the end want my MONEY BACK...TERRIBLE SERVICE TERRIBLE STAFF AND MANAGER

0
Replies (2)
Eldo Coaches
Eldo Coaches's reply18 Jan 2018, 15:40
Official

Thank you for notifying us of your complaint. We strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it’s important for us to know.

We’re sorry that you received service that prompted you to contact us with a complaint, and we regret any inconvenience or frustration that your experience has caused you. To ensure that our staff conducts itself in a manner that reflects the high regard that we have for our customers, we’ve notified the proper department of your complaint.

Your patronage is important to us, and we hope that you’ll continue to give us opportunities to serve you.

Thank you again for bringing this matter to our attention.

We will shortly revert to you with an outcome to your complaint

Best regards,

Eldo Coaches
Eldo Coaches's reply18 Jan 2018, 15:40
Official

Thank you for notifying us of your complaint. We strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it’s important for us to know.

We’re sorry that you received service that prompted you to contact us with a complaint, and we regret any inconvenience or frustration that your experience has caused you. To ensure that our staff conducts itself in a manner that reflects the high regard that we have for our customers, we’ve notified the proper department of your complaint.

Your patronage is important to us, and we hope that you’ll continue to give us opportunities to serve you.

Thank you again for bringing this matter to our attention.

We will shortly revert to you with an outcome to your complaint

Best regards,