LC
Lee C

1 reviews | Active since Dec 2019

27 Dec 2019, 13:07

Missing bag

My mother came from Springbok to Pretoria on the 23rd of December. When she got off in Midrand her luggage was missing but she still had the tag. W3 have called Eldo's numerous times and kept on taking her details with every call. I send an email to complain but no response as of yet...cn they be held liable and we must we do?

0
Replies (1)
Eldo Coaches
Eldo Coaches's reply27 Dec 2019, 14:27
Official
Good day, we apologise you have received a service which has led you to a complaint. Kindly forward your formal complaint to ***. We look forward to hearing from you. Your patronage is greatly appreciated. Regards Eldo Coaches Customer Care Team