HORRIBLE SERVICE FROM THE DRIVER, LOADING GUY AND THE CASHIER GIRL AT BOSMAN STATION

I got the worst service ever. I am no longer using this bus. The driver took off 5 minutes before because I wanted to go to the toilet. I had to run after the bus as he drove off. He turned me into a laughing stock only for hin to stop on the other side and come call me. The loading guy and the office cashier rudely said it serves me right and made me a joke. I am never ever using this horrible excuse for a bus. The bus was from Pretoria at 17h00 to Cape Town. I sent an email to their customer service I hope these people will be called to order and I want an apology from them. I hate Eldo Couches with a passion.