1 reviews | Active since Aug 2018
Horrible service
Booked a bus yesterday from Belville to Klerksdorp bus was suppose to depart at 18:15. Was there around 17:30. A Queenstown bus come then Upington then East London and last a Johannesburg via Bloemfontein. Every time a bus came I asked whether it was mine. Around 19:00 was fed up with the waiting phoned the call centre and was adv by Dwayne they busy investigating cause I'm not the only one and that he will cal back around 10 minutes no cal received. I phoned back with no luck call disconnects automatically. Had to take an Uber home paid 90 now I'm on my way to there office and still haven't received any call nor feedback from them in regards to what gonna happen have sent them a msg via Facebook to. Also coaches is affordable but telling you know that they will leave you standing in the desert and that is what happened with us.
Thank you for notifying us of your complaint. We strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it’s important for us to know.
We’re sorry that you received service that prompted you to contact us with a complaint, and we regret any inconvenience or frustration that your experience has caused you. To ensure that our staff conducts itself in a manner that reflects the high regard that we have for our customers, we’ve notified the proper department of your complaint.
Your patronage is important to us, and we hope that you’ll continue to give us opportunities to serve you.
Thank you again for bringing these matters to our attention.
We will shortly revert to you with an outcome to your complaint.
Thank you for notifying us of your complaint. We strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it’s important for us to know.
We’re sorry that you received service that prompted you to contact us with a complaint, and we regret any inconvenience or frustration that your experience has caused you. To ensure that our staff conducts itself in a manner that reflects the high regard that we have for our customers, we’ve notified the proper department of your complaint.
Your patronage is important to us, and we hope that you’ll continue to give us opportunities to serve you.
Thank you again for bringing these matters to our attention.
We will shortly revert to you with an outcome to your complaint.