Greyhound is not back, service is appalling

What a worst experience traveling with Greyhound, their bus arrived late and their seats were dirty. Being a loyal customer of Greyhound l was shocked by the lack of cleanliness on the bus, no seat head covers on their seats, this drop in service level was so disappointing as Greyhound recently started operating again and my expectations were crushed. The final nail in the coffin was arriving in Joburg we were made to transfer to an Eldo bus in the middle of the road, so much for 'Greyhound is back'. If l wanted to travel with an Eldo bus l would have booked one, so much for Greyhound is back, there is no Greyhound anymore. Should you continue killing the brand Greyhound you will be forced to sell all the busses you have acquired because your service is appalling.