FRUSTRATED & DISGUSTED

It’s 02:20, we’ve been stuck on the N3 second tollgate first over 40mins. The courtesy of the drivers is so disappointing thus no feedback is provided on what is happening or to happen. We were only told that the bus is stuck and another one - which passed us an hour ago with passengers, will be coming for us. 1. The employees are too unprofessional and rude, as much we were told to hurry up they want to knock off on our entry into the bus 2. Does the company not ever service their buses? For the bus to lose “signal” 3. For communication to be provided and with politeness, it’s not that difficult if you’re a service provider 4. The bus driver left the bus to sit somewhere else

Will ELDO COACHES compensate for all inconveniences as we most have other arrangements / commitments to our destinations - as we departed in Johannesburg to Durban @ 11:30 instead of 11pm as per bookings. Management should intervene.