EXTREMELY ANGRY!

Absolutely terrible service from this company. My bus was to leave at 9:50 from Midrand big bird and the weather was so cold and it rained. It was the first time traveling with my 8 yr old. I had to call the customer services over 4 times which totalled to almost 40-50 minutes holding and when they picked up, no one knew what was happening.I sent through private messages on fb and they did noy respond. I also whatsapped the 065 number to get assistance and until now no response The shuttle arrived at Midrand at past 12 and took us to park Station where we had to wait in the shuttle( extremely dirty) for another 40-50 minutes. We had only left JHB to 3.I got to Jhb to midnight.

I can understand delays however I cannot understand not communicating with your customers. My child even wanted to go back home instead of going to Durban