Eldos Coaches is unprofessional with pathetic service

Totally disgusted on how Eldos Coaches treats their paying customers, absolutely pathetic service, from a Eldos Coaches bus to a Grey hound to a Chilwans Express, I'm in a bus I didn't even pay for, letting people with babies and luggage to wait by St John's to catch another pathetic bus, so disgusted by their unprofessional services, NEVER AGAIN WILL I TAKE A ELDOS COACHES BUS