CW
Charl W
1 reviews | Active since Mar 2009
14 Dec 2019, 12:51
Eldo Coaches SUCK
Our domestic worker, Busi, took an Eldo bus on Friday 13 from Cape Town headed for East London. The bus broke down en route and a replacement was sourced. This replacement bus also broke down and another substitute was arranged. Then THIS bus broke down near Queenstown. Eventually, Busi in desperation took a taxi from Queenstown to East London which cost R 200 and which she paid for out of her pocket. This simply unacceptable and is an indicator of the road-worthiness (or lack of) of Eldo Coaches' buses. Damn poor show!!
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Eldo Coaches's replyOfficial
18 Dec 2019, 08:06Thank you for notifying us of your complaint. We strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it’s important for us to know. Eldo Coaches would like to apologize for the inconvenience caused.
Best regards,
Eldo Coaches's reply18 Dec 2019, 08:06
Official
Thank you for notifying us of your complaint. We strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it’s important for us to know. Eldo Coaches would like to apologize for the inconvenience caused.
Best regards,