Eldo coaches nitemare

Worst ****m service firstly bus 2.5 hrs late ..... bus filthy not cleaned or sanitized....and filled to the rim ...I thought we still social distancing when I booked said buses not going full.... U are an ****holic excuse for a bus service ....if I or any passagers contact covid what are u gonna do .....intercape will beat u any day ..I want answers to this plus I contacted HD regarding this ....