1 reviews | Active since Mar 2018
Eldo Coaches have no respect for their customers
On Thursday the 29th of March 2018 I booked a bus to Pretoria from Durban for 8pm. Instead of providing us a proper coach they made us board a hired coach. A very uncomfortable one with no toilet. I had a cramp twice. Other people had to stand up to stretch their legs because of the uncomfortable seating. Their service was so poor evening their booking staff were so rude. We were told that that was what they could give us if we wanted to get to our destination we have no choice but to be on that bus. It was so unbelievable that after paying R465 you travel in that bus for 8 hours. We did receive a service worth our money. I never wish to see the inside of their booking office or busses as long as I live.
Thank you for notifying us of your complaint. We strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it’s important for us to know.
We’re sorry that you received service that prompted you to contact us with a complaint, and we regret any inconvenience or frustration that your experience has caused you. To ensure that our staff conducts itself in a manner that reflects the high regard that we have for our customers, we’ve notified the proper department of your complaint.
Your patronage is important to us, and we hope that you’ll continue to give us opportunities to serve you.
Thank you again for bringing these matters to our attention.
We will shortly revert to you with an outcome to your complaint
Thank you for notifying us of your complaint. We strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it’s important for us to know.
We’re sorry that you received service that prompted you to contact us with a complaint, and we regret any inconvenience or frustration that your experience has caused you. To ensure that our staff conducts itself in a manner that reflects the high regard that we have for our customers, we’ve notified the proper department of your complaint.
Your patronage is important to us, and we hope that you’ll continue to give us opportunities to serve you.
Thank you again for bringing these matters to our attention.
We will shortly revert to you with an outcome to your complaint