1 reviews | Active since Jul 2017
Eldo coaches giving horrible treatment
The most horrible trip I think a person would ever experience is to travel with certain Eldo Coaches buses. I usually travel with them at least once a month so I'm a regular customer with them and the bus I traveled with yesterday should have been a 5 star bus but was apparently not. First thing when I jumped on the bus it had a horrible smell and no aircorn working then the seating was horrible which didn’t recline at all so throughout the trip ii was stuck upright and to top it off there weren’t cup holders and the sleeves behind the seats to store things were all broken. I mean seriously it’s not like we getting the trip for free we paid for it I’m pretty sure that I would’ve gotten a better trip if I traveled with a broken taxi because like even on hills the bus struggled so we traveled uphill at 20km/h that’s if we were lucky. And this is seriously not good especially for a frequent customer
Thank you for notifying us of your complaint. We strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it’s important for us to know.
We’re sorry that you received service that prompted you to contact us with a complaint, and we regret any inconvenience or frustration that your experience has caused you. To ensure that our staff conducts itself in a manner that reflects the high regard that we have for our customers, we’ve notified the proper department of your complaint.
Your patronage is important to us, and we hope that you’ll continue to give us opportunities to serve you.
Thank you again for bringing these matters to our attention.
We will shortly revert to you with an outcome to your complaint
Thank you for notifying us of your complaint. We strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it’s important for us to know.
We’re sorry that you received service that prompted you to contact us with a complaint, and we regret any inconvenience or frustration that your experience has caused you. To ensure that our staff conducts itself in a manner that reflects the high regard that we have for our customers, we’ve notified the proper department of your complaint.
Your patronage is important to us, and we hope that you’ll continue to give us opportunities to serve you.
Thank you again for bringing these matters to our attention.
We will shortly revert to you with an outcome to your complaint