Eldo coaches Drivers, Big night mare!

Item: Eldo Coaches
Rating: 1
Author: esther N

Poor service, we took eldo coaches on the 1st of june from joburg to cape town. on the way the driver almost left my hubby and child behind, lucky i did stop him. he gave passengers only 10 min for refreshment wich is not enough for us all. and he was playing the music so loud all the way, did'nt even care that my baby was crying coz of the noise. the kids could'nt even sleep. there was too much noise from joburg to cape town, We did not enjoy our travelling, too much headache, people smoking in the toilett and drinking beers in the bus,

Im done with eldo coaches!

Helpful (0)

Replies (2)

Eldo Coaches's replyOfficial

04 Jun 2018, 11:26

Thank you for notifying us of your complaint. We strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it’s important for us to know.

We’re sorry that you received service that prompted you to contact us with a complaint, and we regret any inconvenience or frustration that your experience has caused you. To ensure that our staff conducts itself in a manner that reflects the high regard that we have for our customers, we’ve notified the proper department of your complaint.

Your patronage is important to us, and we hope that you’ll continue to give us opportunities to serve you.

Thank you again for bringing these matters to our attention.

We will shortly revert to you with an outcome to your complaint.

Eldo Coaches's reply04 Jun 2018, 11:26

Official