1 reviews | Active since Oct 2017
Drivers speed
I took the second bus at 22h00 from Durban to Pretoria on the 5th of October 2017. The driver is speeding so fast, unfortunately I can't see the speed we're travelling at but it's ridiculously high. We're overtaking every truck and car we come across. The driver is even flashing the headlights for other vehicles to move to the left side of the rode so we can speed last. Worst of all its so misty outside so the visibility is not clear and we're just zooming last everything. To make matters worse the a/c is so high that whenever it comes on other passengers just beg him to switch it off. This is a very uncomfortable ride!!!
Thank you for notifying us of your complaint. We strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it’s important for us to know.
We’re sorry that you received service that prompted you to contact us with a complaint, and we regret any inconvenience or frustration that your experience has caused you. To ensure that our staff conducts itself in a manner that reflects the high regard that we have for our customers, we’ve notified the proper department of your complaint.
Your patronage is important to us, and we hope that you’ll continue to give us opportunities to serve you.
Thank you again for bringing this matter to our attention.
We will shortly revert to you with an outcome to your complaint
Best regards,
Thank you for notifying us of your complaint. We strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it’s important for us to know.
We’re sorry that you received service that prompted you to contact us with a complaint, and we regret any inconvenience or frustration that your experience has caused you. To ensure that our staff conducts itself in a manner that reflects the high regard that we have for our customers, we’ve notified the proper department of your complaint.
Your patronage is important to us, and we hope that you’ll continue to give us opportunities to serve you.
Thank you again for bringing this matter to our attention.
We will shortly revert to you with an outcome to your complaint
Best regards,