1 reviews | Active since Jul 2018
Don't use Eldo Coaches
So the bus from Bloemfontein to Joburg was scheduled for 22:15. At 22:40 we get an SMS saying there is a delay in their services, not even specifying how long the delay is.
I need to be at work the following day at 07:00.
Impatiently I wait, then finally ask the consultant at the bus station how far the bus is. He just says "it is very far hey". Keep in mind that this is now 23:40, over 90minutes late! Don't use Eldo Coaches, it was my first and last time! They're unreliable and do not value their customer's time.
Thank you for notifying us of your complaint. We strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it’s important for us to know.
We’re sorry that you received service that prompted you to contact us with a complaint, and we regret any inconvenience or frustration that your experience has caused you. To ensure that our staff conducts itself in a manner that reflects the high regard that we have for our customers, we’ve notified the proper department of your complaint.
Your patronage is important to us, and we hope that you’ll continue to give us opportunities to serve you.
Thank you again for bringing these matters to our attention.
We will shortly revert to you with an outcome to your complaint.
Thank you for notifying us of your complaint. We strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it’s important for us to know.
We’re sorry that you received service that prompted you to contact us with a complaint, and we regret any inconvenience or frustration that your experience has caused you. To ensure that our staff conducts itself in a manner that reflects the high regard that we have for our customers, we’ve notified the proper department of your complaint.
Your patronage is important to us, and we hope that you’ll continue to give us opportunities to serve you.
Thank you again for bringing these matters to our attention.
We will shortly revert to you with an outcome to your complaint.