DISGUSTING SERVICE

<p>The service I received from Eldo Coaches was TERRIBLE and they are a joke. I went to purchase a ticket on Thursday (06-07-2017) from PE to Bloemfontein for Today (07-07-2017). They told me at office that my seat is reserved and I have to pay before 16:57 on Friday (07-07-2017). I couldn't pay then because they don't have card facilities. I made an EFT payment on Friday (07-07-2017) at 12:33. The consultant told me that because I am FNB (the same bank as them) there would be no problems. She even gave me an email address to send the proof of payment to and I did at 12:46. Later, on my way to the bus they called me to tell me that they received my email with the proof of payment but my ticket is cancelled. Arriving at the bus, they told me that its fully booked and there is nothing they can do...The EFT apparently did not reflect and they gave the ticket to someone else. What was the purpose of sending the proof of payment then??? This was truly the worst customer experience I have received in my live. I would be ashamed to call myself part of their team!</p>